FAQ
All our products are digital. In the case of a product with a serial code (e.g. Operating Systems), this will be sent to the email address provided during the payment phase.
The purchased software can always be downloaded from the official website of the manufacturer. You will receive the official link in any case in the automatic email immediately after placing the order.
If you need help with installation, our customer service will be happy to assist you! Contact us via chat or email at info@1stlicensez.com
Each product has specific technical requirements that you can find next to the description. If you are not sure if the program you want to purchase is compatible with your hardware, do not hesitate to contact our specialized team!
If the program does not start or the download is interrupted, please check your antivirus settings and make sure your device is connected to the internet. The issue could also be caused by your browser, so please try changing it. If these solutions do not work, please contact us
After completing the payment, your order should be sent immediately to the email address you provided. Volume licenses or multiple activation keys may take from 1 to 4 hours to be delivered
the purchased software can always be downloaded from the official website of the software manufacturer. You will receive the official download link in the automated email immediately after completing the purchase